Privacy Policy

Effective Date: June 15, 2026 At STEP Engineering (“STEP Engineering”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us through our online forms. By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Company name
Email address
Phone number
Any information you include in your message or inquiry

We may also collect limited technical information automatically when you visit our website, such as:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Referring website

How We Use Your Information

We use the information we collect to:

Respond to inquiries and requests
Provide information about our engineering services
Improve our website, content, and user experience
Monitor website performance and security
Comply with applicable legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website. Cookies may be used to:

Remember website preferences
Analyze website traffic
Improve website performance
Enhance the overall browsing experience

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

Third-Party Services

We may use trusted third-party services, including website hosting providers and analytics platforms, to help operate and improve our website. These providers may process limited information necessary to perform their services and are expected to protect that information in accordance with applicable privacy laws.

Information Sharing

STEP Engineering does not sell, rent, or trade your personal information. We may disclose information only when:

Required by law
Necessary to protect our legal rights
Required to respond to lawful government requests
Needed to protect the security of our systems or website

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to respond to your inquiry, provide requested services, meet legal requirements, or maintain appropriate business records. When information is no longer required, it is securely deleted or anonymized where appropriate.

External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Subject to applicable Canadian privacy laws, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent for future communications, where applicable

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is intended for business and professional audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our handling of personal information, please contact us: STEP Engineering Suite 500, 520 – 5th Avenue SW Calgary, Alberta T2P 3R7 Email: info@step-eng.com Phone: 403-476-9560